一位满意的客人将在10年之内为你带来100多位客人
一位满意的客人将在10年之内为你带来100多位客人
客人就是利润。68%的客人不再光临是因为一种漠不关心的态度。与产品的高质量一样，这种售后服务也是非常重要的。如果你从客人的角度理解他们，你将知道如何使他露出笑脸。他的笑容，当然，将带来利润，使你的收银机不断地工作。
获得一位新的客人的成本是留住老客人的6倍。
A Satisfied Customer in 10 years Will Bring You 100 More
Customer is the profit. 68% of customers quit because of an attitude of indifference. Apart from selling a good quality product, it is service after sales that is important too. If you put yourself in your customer’s shoes you will know how to put a smile on his face. His smile, of course, will continue to ring your cash register!
It costs six times as much to get a new customer as to keep a customer you already have.
posted by 辛勤小蜜蜂 @ 11:57 上午
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